About PrestaShop
PrestaShop is an efficient and innovative e-commerce solution with all the features you need to create an online store and grow your business.
PrestaShop and eDesk
Once you connect your PrestaShop account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your PrestaShop marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the PrestaShop app?
Connecting your PrestaShop account to eDesk will allow you to see all your buyer messages from that PrestaShop account directly in your eDesk Mailbox.
You will also see the relevant PrestaShop customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on PrestaShop will be displayed within your eDesk account too.
