Top 7 Help desk apps for BigCommerce in 2023
Help desk apps for BigCommerce – do you really need one? If you want to improve your customer service, save time, and drive more sales,
Customer Success Manager, Aircall
Senior Product Manager, eDesk
In today’s rapidly changing business landscape, it’s more important than ever to retain customers and keep them coming back.
How can this be done? By implementing automation and personalization in your customer service strategy.
Help desk apps for BigCommerce – do you really need one? If you want to improve your customer service, save time, and drive more sales,
We’re thrilled to kick off our first monthly product updates with a bang. Over the past month, our team has been hard at work, bringing
Attracting customers to your Shopify store is one thing. But keep them coming back for purchase after purchase? That’s much more challenging. However, with the
From providing out-of-hours support to replying hands-free, here are 10 ways to use AI in eCommerce customer support.
Are you ready for Amazon Prime Day 2023? Follow our Amazon Prime Day customer service best practices to slay this year’s shopping extravaganza!
Customer support for eCommerce is witnessing a step-change in performance, with upwards of 46% of incoming queries being “handled” by AI and early adopters reporting
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