VP, Americas | eDesk
Product Manager, Repricer
Amazon Prime Day is poised to break records again in 2023. This 2-day, revenue generating extravaganza is a sure-fire way to generate revenue quickly. However, this influx in sales also comes with its own set of challenges and headaches that can negatively impact sales now and going into the holiday season.
But we have a secret weapon. And it’s called Automation.
Our experts from eDesk and Repricer got together to explore how automation can help with some of the hands-on tasks of Prime Day. Some of what they discussed include:
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Are you ready for Amazon Prime Day 2023? Follow our Amazon Prime Day customer service best practices to slay this year’s shopping extravaganza!
Customer support for eCommerce is witnessing a step-change in performance, with upwards of 46% of incoming queries being “handled” by AI and early adopters reporting
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