About Wish
Wish is an e-commerce shopping app connecting shoppers directly to over 100 million manufacturers to find affordable goods. There’s no middle man, so prices are lower and the quality is the same as what you’d get at the mall.
Wish and eDesk
Once you connect your Wish account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your Wish marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Wish app?
Connecting your Wish account to eDesk will allow you to see all your buyer messages from that Wish account directly in your eDesk Mailbox.
You will also see the relevant Wish customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Wish will be displayed within your eDesk account too.
