About Shopware
Shopware is the ideal solution for meeting the changing demands of ecommerce. The platform gives you the freedom to leverage your growth potential quickly and easily so that you can focus on the perfect customer experience.
Shopware and eDesk
Once you connect your Shopware account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your Shopware marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Shopware app?
Connecting your Shopware account to eDesk will allow you to see all your buyer messages from that Shopware account directly in your eDesk Mailbox.
You will also see the relevant Shopware customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Shopware will be displayed within your eDesk account too.
