About Walmart
Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas. Walmart Marketplace allows third-party sellers to list their items on Walmart’s website.
Walmart and eDesk
Once you connect your Walmart account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your Walmart marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Walmart app?
Connecting your Walmart account to eDesk will allow you to see all your buyer messages from that Walmart account directly in your eDesk Mailbox.
You will also see the relevant Walmart customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Walmart will be displayed within your eDesk account too.